Effective Time: 2025-25-02, 12:42 IST
Last Updated: 2025-25-02, 12:42 IST

Welcome to Nervure, the parent company of Mentis, Therapon, and other products designed to enhance mental well-being through AI-powered solutions. By accessing and using our platforms, you agree to the following terms and conditions.

Introduction
Welcome to Nervure Partners. By accessing and using our products and services, you agree to comply with these Terms & Conditions.
Nervure Partners owns and operates AI-driven solutions for mental well-being, including:

Therapon – AI-assisted tools for mental health professionals.
‍Mentis – Personalised mental well-being support for individuals.

These Terms & Conditions apply to all users of our platforms and services.

Acceptance of Terms
By using our website, products, or services, you agree to these terms. If you do not agree, please refrain from using our services.

Scope of Services
‍Nervure Partners provides AI-powered mental well-being tools designed to enhance professional care and individual support. While our solutions assist in mental health support, they do not replace professional medical advice or treatment. Users should consult licensed professionals when necessary.

User Responsibilities & Conduct
1. Users should be responsible for maintaining the confidentiality of their accounts.
2. They must not misuse AI-generated recommendations or share harmful content.
3. Any fraudulent, abusive, or harmful behaviour will result in account suspension.

‍Users of Therapon and Mentis must acknowledge that AI-driven insights are meant for supplementary guidance and not definitive medical diagnoses.

Privacy & Data Protection
‍We take user privacy seriously. All interactions and data shared within our platforms are encrypted and protected.
Our full Privacy Policy outlines how we collect, store, and manage data.
Users' rights to request data deletion under privacy laws.

Compliance with Regulations
Digital Personal Data Protection Act (DPDP Act), 2023 – Governs the processing of personal data in India.
Mental Healthcare Act, 2017 – Covers rights and protection of individuals seeking mental health services.

Accessibility & Inclusivity Statement
Acknowledge efforts to make the platform accessible for individuals with disabilities.
Ensure compliance with standards like WCAG (Web Content Accessibility Guidelines).

Subscription & Payment Terms (If Applicable)
‍If Nervure, Mentis, or Therapon have paid services, include:
1. Payment terms (one-time vs. subscription-based, renewal policies).
2. Refund and cancellation policies.Late or failed payments.

Intellectual Property
‍All content, trademarks, and AI technologies used in Therapon and Mentis are the property of Nervure Partners.
Unauthorised use or reproduction is strictly prohibited.

AI Limitations & Disclaimer
Clearly state that AI-based insights are assistive and not a substitute for licensed mental health professionals.
Nervure does not guarantee 100% accuracy of AI-generated responses.

Emergency & Crisis Disclaimer
Emphasise that Nervure’s platforms are not crisis intervention tools.
Provide emergency contact details (e.g., helplines) for users experiencing severe distress.

Third-Party Integrations & Partnerships
If Nervure integrates with third-party services (e.g., health data APIs, telehealth platforms), mention their role and liability disclaimers.
Ensure compliance with external platform terms.

Community & User-Generated Content
If Nervure allows users to post reviews, feedback, or community discussions, clarify moderation policies.
Mention content removal policies for harmful or misleading information.

Termination of Use
Nervure Partners reserves the right to suspend or terminate access to our services if users violate these Terms & Conditions.

Changes to Terms
We may update these Terms & Conditions from time to time. Continued use of our services signifies acceptance of the latest terms.

Contact Us
For questions regarding these terms, please reach out to us at himanshu@nervurepartners.com